by ALogic INC.

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Known Issues


Click here for version 1.0 Known Issues

Windows XP style user interface theme causes minor display problems.

Description:
Windows XP theme causes the bottom edge of some eGems windows to appear cut off. The lower edge of 3D effects and decorative boundary lines appear to run off the edge of the window interior and become obscured by the thicker window borders of the XP windows theme.

Workaround:
Users who prefer the classic windows theme may set Windows XP to display the more traditional user interface of Windows Me or 2000. Users who prefer the new look of XP will note that all functionality of eGems Collector is preserved, and the effects noted above are cosmetic problems only.

Status:
Better support for new Windows XP themes will be included in a future release of the product.

Gems containing only images cannot be dragged into Micrososft Powerpoint from the tree view.

Description:
With the release of version 2.6, individual gems are stored in a new format. This format, while very supportive of a wide range of word-processor software, is not interpretted correctly by Powerpoint. Instead, Powerpoint accepts only the formatted text of gems dragged or copied from the tree view, discarding any image data.

Workaround:
To insert an individual image into a Powerpoinr slide, first open the gem containing the desired image. Within the gem editor window, click the image to select it, then use the 'copy' option from the Edit menu or toolbar. In the current Powerpoint slide, select the 'paste' menu option or toolbar button.

Status:
Improved support for Powerpoint will be included in a future release of the product.

Difficult to select and copy individual images displayed in the gem editor window.

Description:
When a gem contains image data, it is sometimes difficult to select the image within the gem editor window such that the 'copy' menu option or toolbar button becomes enabled. This happens frequently when the image is right-clicked in an attempt to display the context menu.

Workaround:
When the copying of an individual image within a gem is desired, first select the image by clicking it with the primary mouse button, then use the toolbar or Edit menu to copy the item. If the image is clicked first with the alternate mouse button, it may be necessary to click the image twice with the primary mouse button in order to re-enable the copy option.

Status:
This problem will be addressed in a future release of the product.

Cannot drag gem containing tabular data from tree view to MS Excel.

Description:
Gems dragged from tree view onto excel are treated as plain text. Excel does not properly interpret gems dragged directly from Gem View.

Workaround:
It is possible to move tabular gem data into an Excel spreadsheet. The process, however, is not quite as intuitive as most of eGems drag and drop features. Open the desired gem and use the mouse to highlight the table within the gem that you want to move to Excel. This can be all or part of a table. Right click the selected area and select the 'Copy' menu item (note: the 'Copy Entire Gem' option does NOT work for this purpose). Go to the desired Excel spreadsheet and select a single cell that will be the upper left cell of the copied table, then select 'Paste' from Excel's menu, or by pressing CTRL-V.

Status:
Better support for tabular data is planned for a future release of the product. Note that gems do not capture formulas in Excel cells and such support is currently not planned.

Display garbled after collecting large amounts data from web page.

Description:
The gem editor does not implement every possible formatting option supported by modern web browsers. Java scripts, DHTML and deeply nested tables will frequently cause gems created from a large amount of web data to be displayed improperly.

Workaround:
When creating gems, superior results and more usable gems can be achieved by selecting less 'extraneous' data. For example if you are interested in the text of an article, select just the article, and avoid any headers, tables-of-contents and other navigational structures that may appear with it on the page.

Status:
Improved support for arbitrary web page data will be included in a future release of the product.

Certain symbols contained in document appear as odd characters when made into a gem.

Description:
Documents containing certain special symbols are not reflected properly in gems created from the document. This is caused by an issue in processing Windows HTML clipboard format that is in part due to Windows itself. At this time, eGems Collector only supports Western alphabets.

Workaround:
ALogic is working actively to resolve this issue. If you encounter a symbol that does not translate properly when you create a gem, please report it to md@egems.com.

Status:
Better symbol support for will be included in a future release of the product.

Printing a gem from the gem editor window always uses default printer.

Description:
When printing gems from the gem editor window using the 'print' or 'print preview' options, the print is always sent to the default printer defined in Windows. There is no way to send printed gems to an alternate printer from within eGems Collector.

Workaround:
Using the 'printers' option from the Windows Control Panel, manually set the desired printer destination as the current windows default printer prior to printing gems from the gem editor.

Status:
Better printer support for will be included in a future release of the product.

Double clicking a Gem collection launches WinAmp.

Description:
If you have WinAmp and eGems installed on that same system WinAmp may try to open your Gem collections when you double click a collection to open it. This is because WinAmp recognizes the .gmd extension that is used for Gem collections.

Workaround:
Right-clicking the Gem collection allows you to select the option "Open with". From this menu select "Choose Program..." and select eGems from the window (if eGems is not displayed you'll have to select "Other..." and navigate to the eGems directory). Once you have selected eGems to open your Gem collection check the box that sets eGems as the default application.

eGems

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